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What are the benefits of WebRTC?

Allison Boccamazzo of WebRTC World composed an interesting article entitledSix Key Benefits of WebRTC That You Need to Know. This was a panel subject of the ITEXPO 2014 which took place in August 2014 at The Rio in Las Vegas. Here’s a summary of what she wrote: Disruptive technologies are changing the face of real-time communications, […]

Telephone Etiquette Tips

There are some great telephone tips and training available from Here are a few of them: Tips for the Receptionist or Secretary Presenting a professional image, both in person and on the telephone, is very important in the Office Skills profession. Taking care of your customers over the telephone and making them feel well informed and […]