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Improve Your Bottom Line with ACD

Whether your business is small, medium or enterprise, your telephone system and call handling is likely a critical part of your customer interaction. What are your answers to these important questions: How many people call your main telephone number in a given period of time? From a marketing perspective, it’s important to know how effective […]

Trunked or Conventional Two-Way Radios?

Two-way radios are excellent communication tools for many organizations. However, it is important to choose whether the conventional or trunked format is best suited for your application. You may ask, “What’s the difference?” Conventional Two-Way Radios Conventional radio systems operate on fixed RF channels and are best suited for organizations with a smaller user group. […]

Document Management: Printers and Copiers

Even if you are filing most documents electronically, in virtual filing cabinets, there are almost always physical documents to be processed. Organizing your system of filing would be a topic all of its own. Here we will address a couple of the physical elements of document management. Printers and Copiers We often hear complaints about […]

Let’s get real with WebRTC

The Cambridge Advanced Learner’s Dictionary & Thesaurus defines “get real!” as a statement used for telling someone that they should try to understand the true facts of a situation and not hope for what is impossible. WebRTC (Real Time Communications) is now REAL and POSSIBLE! WebRTC is nearly instant with minimal latency. Messages are not […]