Hybrid Working is the Future

With so many employees now hybrid working, splitting their time between working from home and the office, it’s time to make the business changes needed to ensure your employees are satisfied and have the tools they need to get work done from any setting – in the office, hybrid or remote. UNIVERGE BLUE CLOUD SERVICES […]

Unified Communications as a Service

What does Unified Communications mean to you? UCaaS is short for Unified Communications as a Service. It blends internet-based phone and messaging into a full-featured communications platform. Companies adopt UCaaS to provide staff with collaboration tools to work anywhere. UCaaS solutions function across a user’s computer, desk phone, and smartphone. Gartner describes Unified communications as […]

Hosted VoIP Questions

What questions need answers when selecting a Hosted VoIP System? For many small businesses, a hosted/cloud-based VoIP communications system is an excellent way to maintain a professional connection with your customers without the challenges of maintaining a traditional premise-based phone system. Here are some questions that you may wish to ask: How is Hosted VoIP […]

INTRODUCING NEC MEET

FREE FOR NEC CUSTOMERS UNTIL DECEMBER 31, 2020 AUDIO, VIDEO & WEB COLLABORATION Each user receives their own personal video conferencing account. PLUG AND PLAY Easy to use and easy to install mobile and desktop applications. No heavy IT infrastructure Embed your online meetings experience into everyday applications like Google®, Microsoft® and more. MEET ANYWHERE Host […]

ARE YOU HOSTING VIRTUAL MEETINGS?

Whether you are communicating with a colleague, a customer, or a group of people who are dispersed across different locations, using video and audio to connect online has become a method of choice! With remote work becoming more common, companies need to find a way to maintain face-to-face contact to get work done. The online […]

Smart Working Through Distractions

5 Ways to Rethink Your Work-at-Home Situation As countless people began working from home for the first time in their lives, time and again I have heard them express one especially common worry: “How can I get any work done when I have so many distractions?” The fact is there is no way to just […]

Customer Centric Strategy

PLEASE HOLD Have you ever called a business, started explaining what you wanted and been put on hold? Then when the reception picked up your line again you had to start at beginning? Sometimes you may have been put on hold multiple times. This is stressful! Stressful for you and the receptionist or person trying […]

Due for a Telephone Upgrade?

Too often organizations wait too long to replace out-of-date business telephone systems. Often they are satisfied as long as employees can pick up their handsets, hear dial tone, and make a call to just about anywhere. This has been the major strength of circuit-switched PBX systems since their introduction in the 1960’s. But nearly 60 […]

OPEX Business Telephone System

Need a modern business telephone system without a major upfront investment, but not ready for the cloud? The UNIVERGE SV9100 BLUE offers a complete, out-of-the-box, on-premises business telephone solution. The packages include all the phones, hardware, and SIP Trunks needed – providing a cost-effective alternative to cloud-based solutions. With a reputation for reliability and security, […]

Is Your Business at Risk Running an Outdated Communications System?

Credit and thanks to Denise Borel, who posted this in NEC Today on February 2, 2017. You know your outdated communications system is way past its prime, and economic pressures have led you to delay its upgrade or replacement. But there comes a point in time when it no longer makes sense to put off […]