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Building Access Control

Technological advancements have brought us entrance and exit control devices and a multitude of components that integrate to provide for the expansion your business may need in the future. These may include electric door strikes, electromagnetic locks, and biometrics. Integration with intrusion alarm and video surveillance systems are often included to meet the critical security […]

Toll Fraud Defense

Toll fraud, also known as phreaking or phone hacking is a risk to businesses of any size with an estimated 85% considered to be vulnerable Prevention Tips: In a previous article I shared the following toll fraud prevention tips: 1. Learn how toll fraud can occur. Talk to your telephone equipment provider and learn how […]

How’s your connection?

Is it time to assess the value you’re getting from you business telephone system? Are you maximizing customer service and productivity? Today’s telephone systems offer the opportunity to maintain the all-important personal connection with customers while effectively utilizing new features available with current technology. If you are considering upgrading your telephone system, it’s important to […]

Select the right phone system

It can be a challenging process to select the right telephone system for your business. Several factors should be considered. Here are a few thoughts that may help you with this exercise. Reliability is a critical component to any business telephone system. Traditional PBX systems with analog or digital (PRI) connections to the outside world […]