VoIP for Business has become commonplace in the business and personal marketplace. Most businesses use it, bringing them many benefits. The increases in Increased remote working and working from home following the restrictions imposed by the pandemic has meant many more small businesses using VoIP for Business.
Originally VoIP meant a level of expense that put out of the reach of the smaller business, but shelf-units and PC-based virtual PBX software have brought VoIP for Business well with the reach of even the smallest business and SoHo users. The increasing availability of Internet access, especially the roll-out of fiber to the home, is also providing benefits to digital telephony. That has, in turn, driving a need for VoIP in smaller businesses.
Before VoIP, whenever an employee left the building, they were by and large uncontactable, with the possible exception of catching them at a client, at home in the evening or in their overnight accommodation. This meant communications between staff, the office, and each other were difficult at best. All that has changed with the advent of affordable Business VoIP. Simply put, with Business VoIP and its inbuilt video-conferencing capability, individuals and teams need never be uncontactable, inside or outside the office. It is now possible to be truly mobile.